Privacy Policy
Last updated: October 16, 2025
BigMangoTreeTech LLP (“we”, “our”, or “us”) is committed to protecting your privacy and managing your data securely in accordance with the Data Protection and Digital Privacy Act, 2023 (DPDP Act) of India and other applicable laws. This policy explains how we collect, use, share, and safeguard information on our platform serving coaching centers and users.
Information We Collect
We collect the following information from users:
Name
Email address
Phone number
Gender
When users add child profiles, we also collect:
Child’s name
Child’s age
Child’s gender
Coaching center staff may take and upload training photos of users or children for progress tracking and feedback. These are stored securely on our servers and are accessible only to authorized personnel.
Use of Data
Collected data is used to:
Facilitate booking of one-time or recurring classes
Track progress and provide personalized feedback
Help coaching centers manage users and communication
Improve app experience and personalization
Data Sharing
User data (name, email, phone, gender) may be shared with affiliated coaching organizations or centers to improve service quality and user personalization. Training photos are not shared externally and remain stored securely.
Photo Moderation and Parental Rights
Photos uploaded by center staff or users may be flagged and removed by us if found inappropriate, offensive, or in violation of this policy or applicable laws. Parents or guardians may request the removal of any photos of their children at any time by contacting us. We will act promptly to remove such photos upon valid requests.
Data Storage and Security
All data, including photos, are stored on secure servers managed by BigMangoTreeTech LLP. We implement technical and organizational measures to protect against unauthorized access, alteration, or disclosure.
Data Retention
Data is retained only as long as necessary to provide our services or comply with legal obligations. Users may request deletion of personal or child data by contacting support.
Child Data and Parental Consent
Consistent with the DPDP Act (2023), explicit verifiable parental consent is required before processing data or photos of children under 18. Parents or guardians have rights to access, rectify, or delete their child’s data and may withdraw consent at any time.
User Rights
Users have rights to access, update, or delete their data and can withdraw consent to data processing. Requests can be made through our support email.
Consent
By using our platform, you consent to the collection, use, and sharing of your and your children’s data as described. Uploading children's data or photos confirms authorized consent by a parent or guardian.
Changes to This Policy
We may update this policy as needed for legal compliance or service improvements. Continued use signifies acceptance of any changes.
Contact
For privacy or data rights inquiries, contact:
BigMangoTreeTech LLP
Email: support@bigmangotreetech.com